1. Information we collect
Depending on how you use our website, we may collect:

– Contact and account details: your name, email address, phone number and account information.
– Order and delivery details: billing and delivery addresses, products ordered, order history and delivery instructions.
– Payment information: payment status and transaction references. Payments are processed through our payment service providers; MeeVee does not intend to store your full card or payment credentials.
– Messages and support details: information you provide when you contact us, submit a website form, or ask for help with an order.
– Website and device information: IP address, browser and device details, pages visited, and basic website activity collected through cookies or similar technologies.
Please avoid sharing sensitive personal or health information unless it is needed to answer your request.

2. How we use your information

We may use your information to:

– Process, confirm and deliver orders;
– Send order updates and respond to questions;
– Provide customer support and handle complaints;
– Maintain and improve our website, products and services;
– Protect our website, customers and business against fraud or misuse;
– Meet legal, tax, accounting and regulatory requirements; and
– Send promotional messages where permitted. You can opt out of marketing messages at any time.

3. Cookies and similar technologies
Our website may use cookies and similar technologies to keep the site working, remember preferences, understand site use and support marketing. You can manage cookies through your browser settings. Blocking some cookies may affect website features.
Before publishing: confirm which analytics, advertising and cookie tools are active on the site and update this section to name them if needed.

4. When we share information
We may share relevant information with service providers that help us operate, such as:

– Our online store and website hosting providers;
– Payment processors;
– Delivery and logistics partners;
– Customer support, analytics and marketing providers, if used; and
– Professional advisers, regulators or law enforcement where required by law.

We ask service providers to use information only for the services they provide to us. Before publishing: confirm the providers MeeVee currently uses and add their names or categories where appropriate.

5. Retention and security
We keep personal information only for as long as reasonably needed for the purposes described here, including order support, legal compliance, accounting and resolving disputes. We use reasonable safeguards designed to protect information, but no website or method of electronic storage can be guaranteed completely secure.

6. Your choices and requests
You may contact us to ask about, correct or request deletion of personal information associated with you, or to withdraw consent where applicable. Some information may need to be retained to complete an order or meet legal obligations. You can opt out of promotional messages using the unsubscribe option or by contacting us.

7. Children’s privacy
At Meevee Care, we believe that menstrual care and education should be accessible to everyone who needs them, including teenagers. Our website and products are intended for individuals of various age groups who menstruate. We respect the privacy of our young users and do not knowingly collect personal information from children in violation of applicable laws. Where required, we will obtain appropriate parental or guardian consent before collecting or processing a minor’s personal information. If you believe that a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action in accordance with applicable laws.

8. Third-party websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, so please review those policies before sharing information with them.

9. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

10. Contact us

For privacy questions or requests, contact:
MeeVee Care
Email: support@meeveecare.com
Location: Jaipur, Rajasthan, India
Support hours listed on the website: Monday–Saturday, 10 AM–7 PM